Prepared by Kristin Arbituski, Eric
Hofer, and Diane Sonnenwald
broad topic considered at the workshop was: What are the most important
individual and group processes that affect the success of collaborations?
In other words, how does collaboration occur among the participants?
An important goal of a collaboratory is to be understood and establish
common ground. A major component to achieving common ground is effective
communication and having an awareness of how the participants will
contribute to the collaboratory.Finding the technology to support
the process of collaboration among the group is crucial.
Establishing common goals
- Leadership is critical for collaboratory
success one who can see the objectives of the collaboratory
and steer the participants in the right direction
- Devising a structure to discuss and
make decisions effectively
- Identifying the work to be done and
what are the goals.
- Knowing participants expertise and
being able to assign roles appropriately by evaluating the strengths
and weaknesses of individuals and teams.
- Creating an effective framework to
promote efficiency and prevent rework through the organization
of work teams.
- Evaluate the workflow and understand
how pooled, sequential and team interdependence fit in.
- Understanding what the expectations
are and what will be the deliverables (eg. publications)
- Evaluating the quality of the deliverables
Below are a list of items
that aid in communication:
- Developing a common language
- Sharing of artifacts in electronic
or physical form to increase shared meaning.
- Monitoring activities of participants
- Seeing who is logged on
- Chat rooms to discuss ideas and
- The ability to upload documents
to be shared onto a common site.
- How to maintain trust and conflict
resolution-how does working over distance impact trust and resolving
Technology impacting group
- How does the group work together and
which technology will support the workflow.
- Understanding how people use technology
to increase awareness (e.g., ICQ to hail someone to conduct
- Evaluating the impact of synchronous
and asynchronous technologies.
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